Websites usually generate two types of visitors. There’s the visitors that stop by and leaves but doesn’t return. Then there are the visitors that stop by, bookmark your site, sign up for your opt-in list and maybe even subscribe to your blog.
When you can motivate more new visitors to come back, you’re on your way to converting them to customers. However, the majority of people do not make a purchase the first time they visit a website. A website has to earn their trust. It has to establish credibility, authority and….trust.
These are all buying triggers, and for most websites they’re earned over time. The key is to give them a reason to come back in order to earn that trust.
I think you’ll find my list of three ideas and strategies to give your visitors a reason to return helpful.
1. Valuable content is definitely required. If you provide a consistent flow of great content, visitors will come back for more. However, there’s more you can do to ensure their loyalty.
2. Provide a free membership. Take a look at your website. Why do people visit your site? What benefit can you offer on a regular basis? Now instead of offering that information to random visitors, consider creating a membership site. Membership implies exclusivity. It also implies extra value.
When people sign up for your membership program they will receive “extra” content, products or services. For example, you might create a “Report of the Month” club. The information is free for members who have signed up. Each month you deliver a quality report. You can use the report to promote affiliate products and/or your own products/services too.
3. Include user generated content. Enable visitors to provide their own content for your website. Blogging is one way to accomplish this. You can include a “blog for us” form on your site. You can also turn the “Commenting” feature on and allow visitors to respond to your content. However, if you don’t have a blog site, then consider adding a plug-in or feature that enables them to add content.
For example, you might include a “Best Tips” category. You can then enable visitors to post or submit their best tips. You publish their information and you now have an interactive audience.
This is almost a #4, but here’s another suggestion.
Finally, take a look at your usability features. What can you add to your site or blog to make it friendlier? For example, are other commenters notified when a comment is published to a post they also commented on? Can they forward your content to a friend? Can they print it?
The easier it is to interact on your site, the better. Provide great content. Enable visitors to receive more via memberships and let them share information.
The more repeat traffic you have, the faster you’ll build a loyal customer base.